Legal & Transparency
Privacy Policy
Last Updated: October 2, 2026
1. Introduction and Scope
Texas Tree Removal Pros ("we," "our," or "the Service") operates the website located at https://treeremovaltexas.us. This Privacy Policy explains how we collect, use, and handle personal information when you visit our website or call our telephone referral line.
By using our website or contacting our referral line, you consent to the information practices described in this Privacy Policy. If you do not agree with these practices, please discontinue use of the website and telephone service.
2. Information We Collect
We collect information necessary to operate our independent referral service and connect you with independent tree-care providers:
- Telephone Inquiries: When you call our telephone intake number at (945) 888-0370, we may collect your name, phone number, physical property address or municipality, and details regarding your tree service project.
- Automated Technical Data: When you browse our static website, standard web server logs may record your IP address, browser type, operating system, referring URL, and the dates/times of your visits for security and performance purposes.
- No Tracking Cookies or Advertising Pixels: In this foundation build, we do not utilize third-party behavioral advertising cookies, retargeting pixels, or invasive cross-site tracking scripts.
3. How We Use and Share Information
We use your information exclusively for the purpose of facilitating your tree-service referral:
- Connecting With Independent Contractors: When you request a tree service assessment, we share your contact information and project details with an independent tree-service contractor operating in your area so they can contact you to schedule an on-site inspection.
- Operational & Legal Purposes: We may disclose information if required to do so by applicable law, regulation, legal process, or to protect the safety, property, or legal rights of Texas Tree Removal Pros, our users, or the public.
- We Do Not Sell Personal Information: We do not sell, rent, or trade your personal information to third-party telemarketers or unrelated advertising networks.
4. Third-Party Links and Independent Contractors
Our website contains links to third-party sources (such as Texas A&M Forest Service, municipal code portals, and utility providers). We are not responsible for the privacy practices or content of external websites.
Independent tree-service contractors to whom you are referred operate as separate, independent businesses. Their handling of your personal information once engaged is subject to their own business practices and privacy policies.
5. Data Security & Retention
We implement commercially reasonable administrative and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or telephone communication is 100% secure, and we cannot guarantee absolute security.
We retain referral inquiry data only as long as reasonably necessary to facilitate provider matching and satisfy legal, accounting, or reporting obligations.
6. Your Privacy Rights & Contact Information
Under applicable Texas privacy laws (including the Texas Data Privacy and Security Act), you may have the right to request access to, correction of, or deletion of personal information you have submitted to us.
To exercise these rights or ask questions regarding this Privacy Policy, please contact our telephone intake line at (945) 888-0370.